Release Date: 
2020-04-03

The WCB is continuing to support our community during the coronavirus (COVID-19) pandemic. The health and safety of our clients, our community partners and WCB employees remains our highest priority.

Throughout this ongoing and evolving situation, the WCB will continue to be open for business and here to serve our community.  Please follow the links below for more details.

Limiting Public Access to our Buildings

Our physical doors are currently closed to the public, but we’re developing a plan to ensure a safe reopening. Please watch our website for further updates. In the interim, we’re still here to help you via email or phone.

To ensure a timely response from us, please include your telephone number in your email.
 

Information about COVID-19

We encourage you to visit Manitoba Health and/or the Public Health Agency of Canada for up-to-date information and precautions to take regarding COVID-19. Specific health concerns should be directed to your family physician or by calling the WRHA Health Links line at 204-788-8200.

My worker believes they contracted COVID-19 at work. What should I do next?

You are required to report workplace injuries resulting in time missed from work or a medical treatment within five business days of being made aware of them. If you have not already signed up for electronic claim reporting, the WCB encourages you to do so.

Work-related injuries and illnesses, including in some cases COVID-19, have always been and continue to be covered by the WCB and determined on a case-by-case basis.
 

Is COVID-19 work-related?

Most instances of COVID-19 are not work-related. However, the nature and type of work your workers do may put them at greater risk of contracting the virus than the general public. Nurses, health care aides and other direct care providers in hospitals and long-term care facilities are some examples of workers who may be at greater risk.

 

When is a COVID-19 claim accepted?

For a COVID-19 claim to be accepted, the WCB must determine that a worker contracted the virus as a result of an exposure arising out of and in the course of employment.

 

How will the WCB make this determination?

The WCB adjudicates work relatedness and benefit entitlement based on the specific and unique circumstances of each individual case. The WCB gathers information from you and other sources to assist in making this decision.

 

How is work-relatedness determined?

To determine the work-relatedness of COVID-19 claims, the WCB looks at details such as the person’s employment activities, their symptoms and whether they have a diagnosis of COVID-19.

 

Does a worker need a confirmed diagnosis of COVID-19 to receive benefits?

While a diagnosis is generally not required, the WCB considers the facts in each case to determine entitlement.

 

Does the WCB cover workers during self-isolation or quarantine when they are not sick?

No, the WCB does not provide coverage to workers when they are quarantined, self-isolating or sent home on a precautionary basis and are symptom free. However, should a worker develop symptoms during quarantine, they may be eligible for compensation.

 

Some of my workers already have a WCB claim. What does this mean for me?

The WCB continues to make decisions on their claims, share information with you and pay benefits to workers, where eligible. If you have not already signed up for Employer Insight, the WCB encourages you to do so. This electronic tool allows you to manage and monitor claims and return to work activities.

 

My business has been affected by COVID-19. What does this mean for my workers with existing claims?

You should contact your adjudicator or case manager to discuss any impact this may have on these claims. The WCB reviews the circumstances of each individual claim.

 

I followed the advice of the public health officials and closed my business. I have incurred additional claim costs because I could not offer Return to Work options to my injured workers. Am I charged for these extra claim costs?

We understand you may have questions and concerns about these claim costs. Your 2020 claims costs will begin to impact premium rates in 2022. The WCB will be considering the economic and business impacts of COVID-19.

As a result of the COVID-19 pandemic and the state of emergency declared by the Province of Manitoba, businesses are experiencing dramatic changes as they attempt to apply social distance strategies in the workplace, and in some circumstances, have extended continuance pay or potentially issued temporary lay-offs.

Given the economic uncertainties, businesses may be challenged with cash flow and require temporary relief from their WCB payment obligations. In response, the WCB of Manitoba will:

  • Defer premium payments until the end of May.

  • Not charge business interest and/or penalties for non-payment until October.

  • Extend the payroll reporting deadline until the end of May.

  • Ensure that coverage remains active for accounts that choose to defer payments until the end of October. Clearances will remain in good standing.

Note: These dates may change as we continue to assess the situation.

 

Account registration and assessments continue

The WCB offices are temporarily closed to the public and we have transitioned the majority of our employees to work remotely, allowing us to maintain our core functions from a distance.

We encourage employers to leverage technology to improve the efficiency of our interaction; options include making premium payments online, website chat with an assessment account representative or submitting an email with an inquiry or callback request.

 

Change your payroll estimate

Businesses that are expecting to see a dramatic change in their payroll compared to what they initially reported to the WCB earlier this year can submit a revised 2020 payroll estimate to the WCB and this year’s premium will be adjusted accordingly. The quickest and most effective way to submit revised payroll would be to send an email with your account number to assessmentservices@wcb.mb.ca.
 

Request deferred payments

Given the uncertainty of how long the pandemic will last, making your premium payment on time  could be difficult. The WCB will continue to monitor the situation and timeframes will change accordingly. Rest assured that if your business requires additional time to make a payment, we will work with you to discuss alternate payment options or deferring future pre-authorized payments.For more information contact Assessment Services:

Email: assessmentservices@wcb.mb.ca

Web chat: wcb.mb.ca/tell-us-about-yourself

Winnipeg: 204-954-4505

Within Canada toll free: 1-855-954-4321, ext. 4505

Download Payment Relief for Employers

Am I covered by the Manitoba WCB if I have COVID-19?

Work-related injuries and illnesses, including in some cases COVID-19, have always been and continue to be covered by the WCB and determined on a case-by-case basis.

 

Is COVID-19 work-related?

Most instances of COVID-19 are not work-related. However, the nature and type of work you do may put you at greater risk of contracting the virus than the general public. Nurses, health care aides and other direct care providers in hospitals or long-term care facilities are some examples of workers who may be at greater risk.

 

When might a COVID-19 claim be accepted?

For a COVID-19 claim to be accepted, the WCB must determine that you contracted the virus as a result of an exposure arising out of and in the course of employment.

 

How will the WCB make this determination?

The WCB adjudicates work relatedness and benefit entitlement based on the specific and unique circumstances of each individual case. The WCB gathers information from you and other sources to assist in making this decision.

 

How is work-relatedness determined?

To determine the work-relatedness of COVID-19 claims, the WCB looks at details such as the person’s employment activities, their symptoms and whether they have a diagnosis of COVID-19.

 

Do I need a confirmed diagnosis of COVID-19 to receive WCB benefits?

While a diagnosis is generally not required, the WCB considers the facts in each case to determine entitlement.

 

Does the WCB cover me for self-isolation or quarantine if I'm not sick?

No, the WCB does not provide coverage when you are quarantined, self-isolating or sent home on a precautionary basis and are symptom free. However, should you develop symptoms during quarantine, you may be eligible for benefits.

 

I think I contracted COVID-19 at work. What should I do next?

If you believe you contracted the virus while at work, you should let your employer know and complete a Notice of Injury form. If you have missed time from work or attended medical treatment, you may file a claim with us to determine if you are eligible for benefits. 

 

I already have a WCB claim. What does this mean for me?

The WCB continues to make decisions on your claim, share information with you and pay your benefits, where eligible. If you are currently receiving benefits, the WCB encourages you to sign up for direct deposit. To ensure timely set up, please email your form to DirectDeposit@wcb.mb.ca.

 

The WCB cancelled my medical examination. What happens next?

Like other employers, the WCB closed its door to the public to help stop the spread of COVID-19. When it is safe to do so, and if the exam is still required, the WCB will reschedule your appointment and contact you.

 

My healthcare provider cancelled my appointment. What happens next?

Please share this information with your adjudicator or case manager and continue your treatment plan (e.g. medication, home exercises). Once your healthcare provider resumes operating and taking appointments, please reschedule your appointment(s).

 

My employer's business has been affected by COVID-19. What does this mean for me?

You should contact your adjudicator or case manager to discuss any impact this may have on your claim. The WCB reviews the circumstances of each individual claim.

If you have specific questions about your claim, please contact your adjudicator or case manager.

We strongly encourage healthcare providers to sign up for Direct Deposit to help maintain social distancing and avoid delays in receiving payment. To request direct deposit, complete the Healthcare Direct Deposit Form and email it to DirectDeposit@wcb.mb.ca.

 
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