If you disagree with a decision made on your account, you can request a reconsideration of the decision. The steps below outline the reconsideration process.
The first step in the Reconsideration process is to contact the decision maker to discuss the decision and attempt to reach a resolution. If you have new, or additional information that the original decision maker may not have, be sure to provide the new information so they can take it into consideration. This step helps to ensure all information is identified and that you understand the reason for the decision.
If you continue to be dissatisfied after discussing the decision with the original decision maker, you may submit a request for reconsideration to the Review Office. All requests for reconsideration must be submitted in writing. Be sure to include your account number, the issue you want addressed and information that should be considered when the decision is reviewed.
You may use the Employer Request for Reconsideration Form to submit your request in writing.
Ways to submit your request:
- By email - ReviewOffice@wcb.mb.ca
- By Fax - 204-954-4999 or toll free 1-877-872-3804
- By Mail - 333 Broadway Ave. Winnipeg MB R3C 4W3
Note: If your account has a balance owing during the reconsideration process, you are still required to remit payment to avoid interest charges. Decisions resulting in financial adjustments (i.e. reversing or reducing penalty amounts) will be retroactively applied to your account.
Requests will be reviewed by the Reconsideration Committee. This committee is made up of senior WCB staff with expertise in the workers compensation system. The reconsideration will be conducted independently of the original decision maker. All information submitted by all interested parties in the reconsideration will be taken into consideration.
Typically the reconsideration process takes 4-6 weeks, but timelines for completion are extended if there are multiple submissions.
The Reconsideration Committee will communicate their decision to you upon completion of their review of all information.
If you disagree with the Reconsideration Committees decision you may submit an application of appeal to the Appeal Commission.
The Appeal Commission is the final level of appeal in the workers compensation system and functions independently from the Workers Compensation Board. However, it is bound by The Workers Compensation Act and WCB policies. The Appeal Commission only considers issues previously reconsidered through the Reconsideration Committee.
If the appeal includes new information, you need to send the information back to the Reconsideration Committee as the Appeal Commission cannot hear, or rule on, any matter that has not been considered by the Reconsideration Committee.
To begin your appeal with the Appeal Commission, complete the Application to Appeal on the Appeal Commission website. You can also request an appeal form by contacting the Scheduling Coordinator at (204) 925-6110 or by fax at (204) 943-4393. When completing the form, be sure to identify the issue you are appealing.
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